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Automation & AI · AI assistant

An AI assistant that answers customers when your team cannot

We build a chat assistant on one channel, such as your website, Instagram or Facebook Messenger, trained only on your services, prices and policies. It answers routine questions, qualifies leads and books calls, then passes real conversations to your team.

Get a fixed quote What’s included
  • from $2,000CAD before HST, AI usage fees billed separately
  • 2 to 4 weekstypical timeline
  • Toronto teamLiberty Village, serving the GTA
AI assistant by Thrive Solutions, Toronto
Replies in secondsevenings and weekends tooOnly your approved factswith hand-off to a person
01 · What we do

What the assistant does for you

A focused first step into AI: one channel, clear rules and conversations you can review.

01

Answers the repeat questions

Prices, service areas, hours, lead times and booking rules are answered instantly and consistently. Your staff stop typing the same replies all day.

02

Qualifies every lead

The assistant asks the questions your sales team would ask, such as budget, location and timing. Qualified leads arrive with a short summary instead of a one-line message.

03

Books calls and visits

It offers open slots from your calendar or sends a booking link, so interested visitors commit while they are still on the page. Confirmations go to both sides.

04

Hands off gracefully

Complaints, complex quotes and anything outside its knowledge go to a person by email, SMS or your CRM. The customer is told that a team member will follow up.

02 · Who it’s for

Who an AI assistant is right for

Start here if most of your chats and DMs follow the same few patterns.

Not sure it fits? Ask us
  1. 01

    Businesses asked the same things daily

    Clinics, studios, rental companies and trades get the same price and availability questions every day. The assistant takes those, and staff handle the conversations that need a human.

  2. 02

    Companies losing after-hours leads

    Many people browse in the evening and message whoever answers first. An assistant that replies at 11 pm keeps those leads from going to a competitor.

  3. 03

    Busy websites and social accounts

    When traffic outgrows your team, the assistant handles first contact and collects details, so managers start with a qualified lead.

  4. 04

    Owners testing AI for the first time

    One channel and a clear budget make it a low-risk trial. If it works, the same knowledge base can later power more channels and automations.

03 · What’s included

What is included

Everything needed to launch one reliable assistant on one channel.

  • Review of real customer conversations
  • Knowledge base from your approved content
  • Tone of voice and answer rules
  • Setup on one channel of your choice
  • Lead qualification questions and summaries
  • Calendar booking or booking link
  • Hand-off to staff by email, SMS or CRM
  • Two weeks of monitored soft launch
04 · How we work

From first call to a live assistant

We test with real questions before any customer sees it.

  1. 01

    Question audit

    We go through your recent chats, emails and DMs to find the most common questions and the points where leads drop off.

  2. 02

    Knowledge and rules

    We build the knowledge base from your site, price list and policies, list topics the assistant must not discuss, and limit the personal data it collects with PIPEDA in mind.

  3. 03

    Build and connect

    We set up the assistant on your chosen channel, connect booking and hand-off, and match its tone to your brand.

  4. 04

    Testing

    Your team tries to trip it up with tricky questions. We fix wrong or vague answers until you are comfortable with every reply.

  5. 05

    Soft launch and tuning

    We go live, read the conversations for two weeks and refine answers. You get a short report on questions, leads and hand-offs.

FAQ

Questions about AI assistants

Try AI on one channel first

Book a free call and we will show which of your customer questions an assistant can take over.

Talk to the team +1 (437) 826-8716info@thrive-solutions.net
How much does an AI assistant cost?

Setup starts at $2,000 CAD before HST for one channel. AI model usage is billed monthly by the provider based on conversation volume, and for most small businesses it is a modest amount that we estimate before launch.

How long until it is live?

Usually 2 to 4 weeks, depending on how much content we need to organize and which channel we use. A website chat backed by a clear FAQ is the fastest option.

What if it gives a wrong answer?

It answers only from the content you approve and says it will pass the question on when unsure. During the soft launch we review conversations and correct weak answers, and you can update the knowledge base anytime.

Will customers know they are talking to AI?

Yes. We recommend a clear intro saying it is an assistant and that a person is one click away. Being upfront builds trust and avoids frustration.

Can it reply in French or other languages?

Yes. It can answer in English, French and the other languages your Toronto customers use, based on the same approved content. We test each language before launch.

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Call us+1 (437) 826-8716Email usinfo@thrive-solutions.netVisit the studio85 E Liberty St, Toronto