We collect only the information needed to respond to you and deliver our services, never sell it, protect it with reasonable safeguards and follow PIPEDA and CASL. You can access or correct your information, or withdraw consent, at any time by emailing info@thrive-solutions.net.
Who we are
Thrive Marketing Solutions Inc. ("Thrive Solutions", "we", "us" or "our") is a web design and digital marketing agency located at 85 East Liberty St, Toronto, Ontario M6K 3K4, Canada.
This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit thrive-solutions.net, contact us, fill in our project brief or use our services. We handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
Information we collect
Information you give us. When you submit a form, fill in the project brief, email us, call us or meet with us, we may collect your name, email address, phone number, company name, website, position and any details you choose to share about your business and project.
Information collected automatically. When you browse our website, we and our service providers may collect technical information such as your IP address, browser and device type, pages visited, referring pages and the date and time of your visit. This is collected through cookies and similar technologies.
Information from other sources. We may receive aggregated reports from analytics and advertising platforms, and business contact information from partners or publicly available sources.
How we use your information
- To respond to your enquiries and prepare proposals and estimates.
- To provide, manage and improve our services, including project communication.
- To analyze how our website is used and improve its content, performance and security.
- To send you marketing emails where you have given consent, as required by Canada’s Anti-Spam Legislation (CASL).
- To comply with legal, accounting and regulatory obligations and to protect our rights.
We only collect the information we need for these purposes and do not use it for unrelated purposes without your consent, unless permitted or required by law.
Consent
By submitting a form or contacting us, you consent to the collection, use and disclosure of your personal information as described in this policy. Where required, we will ask for your express consent, for example before sending marketing emails.
You can withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to respond to you or provide our services.
Cookies and analytics
Our website uses cookies and similar technologies to make the site work, remember your preferences, understand how visitors use the site and measure the performance of our marketing. We may use tools such as Google Analytics and advertising platforms such as Google Ads and Meta for these purposes.
You can control or delete cookies through your browser settings. If you disable cookies, some parts of the website may not work as intended.
How we share information
We do not sell or rent your personal information. We share it only in the following cases:
- Service providers that help us operate our business, such as website hosting and form processing, email and communication tools, customer relationship management, analytics and advertising platforms. They may use your information only to provide services to us.
- Legal requirements, when disclosure is required or permitted by law, for example in response to a lawful request by public authorities.
- Business transactions, such as a merger or sale of our business, where information may be transferred under appropriate confidentiality protections.
Storage and transfers outside Canada
Some of our service providers store or process information outside Canada, including in the United States and Europe. When your information is stored outside Canada, it is subject to the laws of that jurisdiction and may be accessible to its courts and authorities.
How long we keep information
We keep personal information only for as long as it is needed for the purposes described in this policy, or as required by law. When it is no longer needed, we securely delete or anonymize it.
How we protect information
We use reasonable physical, organizational and technical safeguards to protect personal information against loss, theft and unauthorized access, use or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your rights
You have the right to request access to the personal information we hold about you, ask us to correct inaccurate information and withdraw your consent. To make a request, contact us using the details below. We will respond within 30 days, as required by PIPEDA, and may need to verify your identity first.
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
Marketing emails
We send commercial electronic messages only with your consent or where otherwise permitted by CASL. Every marketing email includes an unsubscribe link, and we process unsubscribe requests within 10 business days.
Children’s privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children.
Third-party websites
Our website may link to other websites, such as client websites and social media platforms. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last updated. Significant changes will be highlighted on this page.
Contact us
If you have questions about this policy or want to exercise your rights, please contact our Privacy Officer:
- Thrive Marketing Solutions Inc., 85 East Liberty St, Toronto, Ontario M6K 3K4, Canada
- Email: info@thrive-solutions.net
- Phone: +1 (437) 826-8716
Thrive Marketing Solutions Inc., 85 East Liberty St, Toronto, Ontario M6K 3K4, Canada. Last updated .
