01
Architecture and roles
We define user types, what each one can see and do, and how data moves between them. Getting this right on paper prevents costly rework later.
Websites · Custom platform & client portal
Custom platforms and client portals for growing Toronto companies
When a website is no longer enough, we build the system behind it: client and dealer accounts, roles and permissions, billing and integrations with the tools you already use, all planned in detail before any code is written.
- $from $15,000CAD before HST, fixed scope after discovery
- 12 to 16 weeks for a first releasetypical timeline
- Toronto teamLiberty Village, serving the GTA
01 · What we do
What we design and build
A platform is a set of rules as much as a set of screens. We plan both.
02
User journeys
We design the path from invitation or sign-up to daily use for clients, dealers and staff. Every screen has one job and an obvious next step.
03
Billing, tiers and rewards
Subscriptions, deposits, balances, loyalty tiers and rewards are built on Stripe or your payment provider. Every transaction is logged so your accountant can reconcile it.
04
Integrations and automation
We connect your CRM, ERP, accounting and email tools through their APIs, so orders, invoices and statuses sync without manual copying. Reminders, approvals and other routine steps run on their own.
02 · Who it’s for
Who a custom platform is right for
It is the right step when spreadsheets, email and a basic website can no longer keep up with how you work.
Not sure it fits? Ask us- 01
Manufacturers with dealer networks
When dealers need their own prices, order history, documents and quote tools in one secure place instead of long email threads.
- 02
Service companies with repeat clients
When clients should log in to see project status, files, invoices and bookings without calling your office.
- 03
Businesses launching an online service
When the platform itself is the product, with sign-ups, subscriptions, user profiles and admin tools.
- 04
Membership and loyalty programs
When revenue depends on tiers, balances, top-ups or rewards that must be calculated precisely every time.
03 · What’s included
What is included
The full product cycle, from the written specification to support after release.
- Discovery workshops and technical specification
- User roles, permissions and access rules
- Clickable prototype of key screens
- Admin panel for your team
- CRM, ERP and payment integrations
- Security, backups and PIPEDA privacy setup
- Functional, load and permissions testing
- Monitoring and support after launch
04 · How we work
How we build your platform
The scope, stages and acceptance criteria are agreed before development starts, and you review working software along the way.
- 01
Discovery and specification
Workshops with your team to map use cases, roles, rules and integrations. The result is a written specification with a fixed scope and acceptance criteria.
- 02
System architecture
We design the data model, modules, integrations and hosting, with a Canadian data centre region available if your clients require it.
- 03
Prototype and design
We build a clickable prototype of the key screens and test it with your team, then turn it into a consistent design system.
- 04
Development in stages
We build the back end, interfaces and integrations in stages with a demo after each one, so your feedback shapes the product early.
- 05
Testing, launch and support
Functional, load and permissions testing, then a controlled rollout with monitoring. After launch we fix issues, train your team and plan the next release.
05 · Our work
All projects Related projects
FAQ
Questions about custom platforms and client portals
Map out your platform with us
Book a free discovery call and we will outline the scope, stages and budget for your first release.
Talk to the team +1 (437) 826-8716info@thrive-solutions.netHow much does a custom platform or client portal cost?
Platforms start at $15,000 CAD before HST. The final budget depends on the number of roles, modules and integrations, and it is fixed in the specification before development begins.
How long does development take?
A first release usually takes 12 to 16 weeks after the specification is signed. Larger systems are split into phases, so your team can start using the core features sooner.
Why build custom instead of using an off-the-shelf tool?
Ready-made tools are cheaper to start with, and we will tell you if one fits your needs. Custom makes sense when your pricing, roles or workflows do not fit a template, or when per-user subscription fees grow larger than the cost of owning the system.
Can the platform connect to the software we already use?
In most cases, yes. We integrate with CRMs such as HubSpot, Salesforce or Bitrix24, accounting tools like QuickBooks and Xero, and ERPs that offer an API. If a system has no API, we look at file exports or other options during discovery.
How do you handle security and privacy?
Access is limited by role, data is encrypted in transit and at rest, and sensitive actions are logged. We follow PIPEDA principles for personal information and can host in a Canadian region if your clients or industry require it.
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