Case study · Google Ads · Emergency service

Locksmith GTA: Google Ads that catch the client in the moment of need

Locksmith GTA is a Toronto locksmith built on urgency and trust. We set up Google Ads so a client with an emergency finds the technician first, with campaigns by area, service ad groups and ongoing search term work.

Client
Locksmith GTA
Area
Greater Toronto Area
Channel
Google Ads search
Scope
Structure, search terms, bidding
Google Ads campaigns for Locksmith GTA by Thrive Solutions
01

Be first when a lock breaks

Google Ads account for Locksmith GTA

A lock breaks suddenly, and the client calls whoever appears first in search.

Without ads, Locksmith GTA was losing urgent requests to competitors at the top of the results.

Google Ads put the service at the top for emergency searches in the right areas, and lockout and repair requests started coming in while the problem was urgent.

  • Campaigns by area
  • Ad groups by service
  • Clean search terms
  • Urgency in the copy
02 · What we did

An account tuned for urgent 24/7 calls

Structure, ad groups, search terms and negatives that catch the client in the moment of need.

  1. 01

    Campaigns by area

    A campaign for each part of the GTA, from Toronto to Scarborough, with bids tuned to local urgent demand.

  2. 02

    Ad groups

    Emergency, commercial and automotive locksmith services each have their own keywords and copy.

  3. 03

    Search ads

    Copy written for emergencies: fast arrival, damage-free entry and a clear call to phone now.

  4. 04

    Search terms

    The search terms report shows real queries: relevant ones are added, irrelevant ones are excluded.

  5. 05

    Negative keywords

    A negative list removes informational searches from people looking for instructions, not a technician.

  6. 06

    Bids and budget

    Maximize clicks with daily limits keeps the cost per click under control and funds priority areas.

03 · Metrics, structure & ads

Clear structure, clear numbers

Campaigns by area and service, emergency-focused ads and metrics for every group.

Google Ads metrics for Locksmith GTA
Metrics and analyticsImpressions, clicks, CTR and cost per lead by area.
Google Ads campaign structure for Locksmith GTA
Campaign structureCampaigns by GTA area and ad groups by service.
Google search ads for Locksmith GTA
Search adsFast arrival and a clear call to phone now.
04 · Result

Urgent requests come from search around the clock

Locksmith GTA now has a complete Google Ads account: campaigns by GTA area, service ad groups, search term work and negative keywords. Ads catch urgent requests and the budget is spent transparently.

For the owner

Clear metrics by campaign and group: impressions, clicks, CTR and cost per lead for every area and service.

For dispatch

A steady flow of urgent calls from clients who need a technician right now.

Google Ads dashboard for Locksmith GTA on an iPad
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