Policy and account audit
We read the exact suspension notice, account history and policy messages, then match them to your website, feed and billing setup. You get a plain-language diagnosis before any appeal is sent.
If Google has suspended your ad account or disapproved your products, we find the real policy reason, fix what is wrong on your site and feed, and prepare an honest appeal. We work only with legitimate businesses.
Many suspensions come from a small set of fixable issues. The work is finding which one applies to you and showing Google that it is resolved.
We read the exact suspension notice, account history and policy messages, then match them to your website, feed and billing setup. You get a plain-language diagnosis before any appeal is sent.
We check what Google reviewers look for: a clear business name and contact details, a real address, shipping and return policies, secure checkout and accurate claims. Missing or vague pages are rewritten or added.
We correct price and availability mismatches, missing identifiers, restricted items and misleading titles in your Merchant Center feed. For Shopify stores we fix the source data so errors do not come back on the next sync.
We prepare the appeal or review request with the right explanation and documents, including for advertiser verification. After the decision, your team gets a checklist to avoid the same trigger in future.
It is for real businesses selling legal products and services that want the problem fixed properly, not hidden.
Not sure it fits? Ask usYour Merchant Center account or Shopping ads were suspended for misrepresentation, often because of missing policies, unclear business details or prices that do not match the site.
Your account was flagged for reasons like suspicious payment activity, failed verification or circumventing systems, and your campaigns stopped overnight.
Hundreds of products are disapproved or limited because of feed errors, missing GTINs, shipping settings or restricted categories.
You already appealed once or twice and got the same answer. Each rejected request can add a waiting period, so the next one needs to address what was missed.
A one-time project with a fixed fee agreed after we look at your case.
Most cases take 1 to 3 weeks of our work. Google's review time comes on top and varies from case to case.
You share the suspension notice and screenshots on a free call. We tell you honestly whether the case looks recoverable and what it will cost.
With access to your accounts and site, we pinpoint the likely policy trigger and list every change needed.
We update pages, feed data and account settings, or give your developer an exact list if they prefer to make the changes.
We submit the appeal or review request with a clear explanation and any verification documents Google asks for.
We follow up until Google responds and hand over a prevention checklist. If the account is restored, we can help relaunch campaigns carefully.
Send us the notice from Google and on a free call we will explain what likely caused it and what fixing it involves.
Talk to the team +1 (437) 826-8716info@thrive-solutions.netRecovery starts at $900 in CAD before HST as a one-time fee. After a free case review you get a fixed quote, and complex cases with large catalogues or several linked accounts cost more.
No. Only Google makes that decision, and anyone who guarantees reinstatement is not being straight with you. What we commit to is a proper diagnosis, real fixes and a well-prepared appeal, which gives a legitimate business its best chance.
Our part usually takes 1 to 3 weeks, depending on how many fixes your site and feed need. Google's review can take anywhere from a few days to several weeks, and a rejected request can add a waiting period, so we prefer to submit once and properly.
No. Creating new accounts to bypass a suspension is itself a policy violation and can get every related account suspended. We fix and appeal the original account, and we decline cases involving counterfeit goods or products Google does not allow.
Yes. Recovery work is done remotely, so we help online stores and advertisers across Ontario and the rest of Canada. We need admin access to Google Ads or Merchant Center and to your website or Shopify store.
Tell us about your project and get a free growth plan within one business day: what to fix, what to build and what it will cost.